Returns & Exchanges
At AI Art Shop, we want you to be completely satisfied with your digital and physical home decor. If your piece isn't the perfect fit for your space, we offer a 30-day return policy for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and a brief reason for the return to receive your Return Authorization number.
Prepare the Artwork
Carefully repackage your AI-generated art in its original protective sleeve and shipping tube to ensure it arrives back to us in gallery condition.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our curators inspect the returned piece, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing